Every semester, I would ask my graduate students: “How do you best receive feedback?”
Then one student said something different. “I don’t receive feedback well.” He said it so matter-of-factly, like it was just a personality trait he’d accepted.
I looked at him and said, “No. It’s not that you don’t receive feedback well. It’s that the way feedback was given to you growing up wasn’t constructive. So now you believe you’re bad at receiving it.”
That moment changed everything for him.
Here’s the truth nobody tells you: You’re not defensive because you’re broken. You’re defensive because you’re brilliant. Your defensiveness is a perfectly calibrated response to how you learned feedback equals danger.
When you were young and someone gave you “feedback,” what did it actually sound like? “Why can’t you be more like your sister?” “What’s wrong with you?” “You’re so sensitive.”
That wasn’t feedback. That was criticism wrapped in shame. Your nervous system learned something crucial: feedback = threat. And when we’re threatened, we defend. It’s not a character flaw. It’s biology.
When someone brings up an issue, you’re not just responding to them. You’re responding to every person who ever made you feel small while claiming they were “just trying to help.”
You could handle almost anything if it came with kindness. But when feedback arrives loaded with contempt, your system recognizes the danger.
Healthy feedback feels like someone’s on your team. Unhealthy feedback feels like someone’s keeping score.
First, understand your why. Get curious about where you learned that feedback equals attack.
Second, start small. Practice receiving feedback from someone who’s proven they’re safe.
Third, notice the difference between feedback that’s meant to help you grow versus feedback that’s meant to make someone feel better about their own frustration.
The relationships you want—the ones with real intimacy and deep connection—require the ability to hear people without your armor up. Because growth happens in that vulnerable space where someone can say, “This hurt me,” and you can say, “Tell me more,” instead of “Let me tell you why you’re wrong.”
Dr. Gloria Lee is a psychologist with over 25 years of experience, relationship coach, bestselling author, and speaker, based in Vancouver, British Columbia, helping couples worldwide.
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I'm Dr. Gloria Lee, a psychologist, relationship coach, bestselling author, and speaker focused on turning your marriage from conflicted and stuck to close and connected.